Last Updated: February 2026

1. Information We Collect

We collect information you provide directly to us, including name, email address, shipping address, and payment information when you make a purchase or create an account.

2. How We Use Your Information

We use the information we collect to process your orders, communicate with you, improve our services, and send you promotional materials (with your consent).

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to access, correct, or delete your personal information. Contact us at info@personalizedgiftsshop.org for any privacy-related requests.

Last Updated: February 2026

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement.

2. Products and Services

All products and services are subject to availability. We reserve the right to discontinue any product at any time.

3. Pricing

All prices are in USD and are subject to change without notice. We strive to display accurate pricing but errors may occur.

4. Payment

Payment must be received in full before order processing. We accept major credit cards and secure payment methods.

5. Shipping

Shipping charges are calculated based on order total. Free shipping is available for orders over $99. Delivery times may vary.

6. Limitation of Liability

PersonalizedGiftsShop shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Last Updated: February 2026

30-Day Return Guarantee

We offer a 30-day return policy on most items. Items must be in original condition with all tags and packaging.

How to Return

1. Contact our customer service at +1 617-717-7485 or info@personalizedgiftsshop.org
2. Provide your order number and reason for return
3. Receive a return authorization and shipping label
4. Ship the item back to us using the provided label
5. Receive your refund within 5-7 business days after we receive the item

Non-Returnable Items

• Gift cards
• Digital products and SaaS subscriptions
• Personalized or custom-made items
• Food and beverage items (unless defective)

Refund Method

Refunds will be issued to the original payment method. Shipping charges are non-refundable unless the return is due to our error.